PRIVACY POLICY

Last updated: 2026
BoxCo LTD

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This Privacy Policy explains how we collect, use, and protect your personal information when you use the Box Kitchen website.

By using this website you agree to the terms of this Privacy Policy.

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1. Who we are

Box Kitchen is operated by BoxCo LTD, a company registered in England. We are the data controller for your personal information.

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2. Information we collect

We collect the following information when you submit a form on our site:

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Brochure download form

• Email address
  Purpose: to send you a link to download our brochure and follow up with relevant sales communication.
  Stored in: Webflow, Zapier, HubSpot.

Enquiry form

• Name
• Email
• Phone number
• Company name
• Unit of interest
  Purpose: to respond to your enquiry and provide information about our kitchens.
  Stored in: Webflow, Zapier, HubSpot.

Automatically collected data

Through Google Analytics we collect non identifiable usage data such as:

• Pages visited
• Browser type
• Device information
• Time on site
• Referring source

This data helps us understand how visitors use our site and improve performance.

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3. How we use your information

We use your data for the following reasons:

• To respond to enquiries
• To provide brochure downloads
• To follow up on legitimate commercial interest
• To improve our website performance
• To maintain website security

We do not sell or share your personal information with third parties for their own marketing.

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4. Lawful basis

We process your personal data on the following lawful bases:

• Legitimate interest: when you enquire or download the brochure, we reasonably expect to contact you with information about our services.
• Consent: for analytics cookies where required.
• Contractual necessity: when we respond to an enquiry you sent us.

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5. How long we keep your information

We retain enquiry and brochure information for as long as it is relevant to ongoing sales opportunities and internal business records. You may request deletion at any time.

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6. Third parties who process your data

We use trusted processors to operate our website and manage enquiries:

• Webflow: website hosting and form storage.
• Zapier: automation between Webflow and HubSpot.
• HubSpot: CRM where sales team manages leads.
• Google Analytics: website analytics.

These providers may store data outside the UK. All transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

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7. Your rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Object to processing
• Restrict processing
• Withdraw consent for cookies or analytics
• Lodge a complaint with the ICO

Contact us at hello@boxkitchen.co for any request.

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8. Security

We use secure systems and professional tools to protect your data from loss, misuse, and unauthorised access.

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9. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.